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What do I do if I have not received my appointment card?

Go to the Appointment section of the site and get your login code. This will allow you to see the dates available to you. If you have troubles logging in, please call our Senior Department for help at (888) 224-5045.


Do I have to pay when I schedule? Once scheduled, Can I change my session type?

You will be asked to pay the “Sitting Fee” when you schedule. However, this does not include prints that you may choose at a later date. You will have the opportunity to upgrade your session type at the time of your appointment.

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I Missed My Appointment, What Do I Do? Will I Be Charged?

You will automatically be rescheduled for retakes. Please check with your school for their yearbook cutoff date. You will not be charged for missing your appointment.


How will I know that my proofs are in? How long does it take?

When you arrive for your appointment, we will ask you to sign in and provide an email address. An email will be sent to that address once your proofs post. It takes about 3-4 weeks for your proofs to post online (or to receive a proof book if you order one).


How long do the photo sessions take?

It takes about 15-20 minutes for formal yearbook photos ONLY. Our Multi-Pose Sessions (Value, Designer, Ultimate) can take up to 2 hours.


Are one-on-one photo sessions available?

Yes, but only at our St. Augustine location. For more information on the Vogue and Boutique sessions, please email socialmedia@leonards.com.


Do I get to choose the formal pose that will be in the yearbook?

You can choose the pose up until your school’s set deadline.  After that, we will choose a pose for you. We recommend you choose one as soon as your proofs post.


What should I wear? Can I bring props?

Guys please wear a PLAIN white t-shirt for your formal photos. We will provide the tuxedo.

Girls bring a spaghetti strap shirt and we will provide the Black Drape. Remember to bring any pearls or special necklace that you would like in your pictures.

Guys and Girls bring a wide variety of garments for your clothing changes, including dressy and casual. Don't forget to bring any props including musical instruments, sports equipment, and uniforms. We encourage you to bring anything that highlights your interests. This photo shoot is all about you! 

There are style ideas our Pinterest page!


Can My Friends Be In My Pictures?

Yes! It is up to you to coordinate your appointment time. Family is welcome too!


What Happens If My Outdoor Session Is Rained Out?

If it happens to rain when you are scheduled to have your outdoor photos taken, you can either choose another scene or we will schedule a future time for you to come back for the outdoor session.


Will My Picture Be Retouched? Can I Pay For Additional Retouching?

We provide "Blemish Free" retouching for all pictures ordered and it is already included in the price. We do provide additional retouching options such as whitening teeth and eyes, removing braces, removing tan lines, and other additional options.


How can my pictures be considered foruse on your website, facebook, or marketing materials?

All you will need to do is fill out a Model Release form and sign it! If you are under 18, you MUST have your parents or guardian sign it. You can get a model release form at your photo session or download one here. Please turn it in at your session or mail it in to us at the address listed at the bottom of the form.